For Businesses
For Businesses
For Businesses
Intake, Scheduling & Patient Access Operations for Home Care & Behavioral Health Agencies.
Intake, Scheduling & Patient Access Operations for Home Care & Behavioral Health Agencies.
Reduce staffing strain, increase responsiveness, and streamline patient workflows with trained remote specialists — no clinical billing or coding required
100+ Positive Client Reviews
OUR SERVICES
OUR SERVICES
OUR SERVICES
WHAT WE DO
Navigating Success:
VonBridge helps home care and behavioral health agencies streamline patient access, handle high call volumes, and improve operational efficiency — without hiring costly local staff.
Our trained agents support intake, scheduling, follow-ups, and care coordination — all within HIPAA-aware workflows.
More About Us
WHAT WE DO
Navigating Success:
VonBridge helps home care and behavioral health agencies streamline patient access, handle high call volumes, and improve operational efficiency — without hiring costly local staff.
Our trained agents support intake, scheduling, follow-ups, and care coordination — all within HIPAA-aware workflows.
More About Us
WHAT WE DO
Navigating Success:
VonBridge helps home care and behavioral health agencies streamline patient access, handle high call volumes, and improve operational efficiency — without hiring costly local staff.
Our trained agents support intake, scheduling, follow-ups, and care coordination — all within HIPAA-aware workflows.
More About Us
OUR IMPACT IN NUMBERS
1
Happy Clients Served
1
Happy Clients Served
1
Happy Clients Served
5
Customer Interactions Handled
5
Customer Interactions Handled
5
Customer Interactions Handled
1
Skilled Remote Agents
1
Skilled Remote Agents
1
Skilled Remote Agents
1+
Industries Covered
1+
Industries Covered
1+
Industries Covered
How it Works
How it Works
Our process is designed to understand your needs quickly, set up the right support, and deliver results from day one.
Our process is designed to understand your needs quickly, set up the right support, and deliver results from day one.
Step 1
Discovery & Workflow Mapping (30 mins)
We start with a focused discovery session to understand your business, processes, and support needs.
Review your daily tasks, tools, communication channels, and priorities
Identify gaps, inefficiencies, and opportunities for support
Map out a clear, documented workflow for your virtual assistant
Step 1
Discovery & Workflow Mapping (30 mins)
We start with a focused discovery session to understand your business, processes, and support needs.
Review your daily tasks, tools, communication channels, and priorities
Identify gaps, inefficiencies, and opportunities for support
Map out a clear, documented workflow for your virtual assistant
Step 1
Discovery & Workflow Mapping (30 mins)
We start with a focused discovery session to understand your business, processes, and support needs.
Review your daily tasks, tools, communication channels, and priorities
Identify gaps, inefficiencies, and opportunities for support
Map out a clear, documented workflow for your virtual assistant
Step 2
Agent Assignment & Training (3–7 days)
Based on your workflow, we assign a trained virtual assistant and tailor their onboarding to your business requirements.
Match you with an agent suited to your industry and workload
Train the agent on your tools, processes, and expectations
Run internal quality checks to ensure readiness before launch
Step 2
Agent Assignment & Training (3–7 days)
Based on your workflow, we assign a trained virtual assistant and tailor their onboarding to your business requirements.
Match you with an agent suited to your industry and workload
Train the agent on your tools, processes, and expectations
Run internal quality checks to ensure readiness before launch
Step 2
Agent Assignment & Training (3–7 days)
Based on your workflow, we assign a trained virtual assistant and tailor their onboarding to your business requirements.
Match you with an agent suited to your industry and workload
Train the agent on your tools, processes, and expectations
Run internal quality checks to ensure readiness before launch
Step 3
Go-Live & Weekly Reporting
Once your agent is live, we monitor performance closely and keep you informed with regular updates and insights.
Agent begins work according to the agreed workflow and schedule
Performance and output are monitored continuously
Receive weekly reports covering tasks completed, progress, and improvements
Step 3
Go-Live & Weekly Reporting
We launch support systems and monitor performance to ensure they deliver results.
Deploy solutions (CRM integration, workflows, etc.).
Track metrics like response times and conversion rates.
Update you weekly with progress reports.
Step 3
Go-Live & Weekly Reporting
Once your agent is live, we monitor performance closely and keep you informed with regular updates and insights.
Agent begins work according to the agreed workflow and schedule
Performance and output are monitored continuously
Receive weekly reports covering tasks completed, progress, and improvements
WHAT OUR CLIENTS SAY ABOUT US
Operations Manager, Home Care Agency
United States of America
VonBridge took over our intake and scheduling calls when our team was overwhelmed. Their agents are professional, responsive, and understand healthcare workflows. We’ve seen faster response times and fewer missed appointments since partnering with them
Clinic Administrator, Therapy Practice
Los Angeles
We were struggling with high call volumes and patient follow-ups. VonBridge helped us streamline patient access and manage appointments more efficiently, allowing our clinicians to focus on care instead of admin work.
Practice Director, Behavioral Health Center
United States of America
Working with VonBridge has improved how we handle patient inquiries and scheduling. Their remote specialists fit seamlessly into our operations and have reduced the pressure on our front desk team.
Operations Manager, Home Care Agency
United States of America
VonBridge took over our intake and scheduling calls when our team was overwhelmed. Their agents are professional, responsive, and understand healthcare workflows. We’ve seen faster response times and fewer missed appointments since partnering with them
Clinic Administrator, Therapy Practice
Los Angeles
We were struggling with high call volumes and patient follow-ups. VonBridge helped us streamline patient access and manage appointments more efficiently, allowing our clinicians to focus on care instead of admin work.
Practice Director, Behavioral Health Center
United States of America
Working with VonBridge has improved how we handle patient inquiries and scheduling. Their remote specialists fit seamlessly into our operations and have reduced the pressure on our front desk team.
PRICING
Support that grows with you.
No two businesses are the same, and neither are their support needs. That’s why our plans are flexible, scalable, and built around your goals.
Whether you're just starting out or managing a growing operation, we’ll help you find the right fit.
CUSTOM SOLUTION
Scalable. Flexible. Yours.
Unlimited support hours
Scalable team size
Tailored industry needs
Request Support Plan
PRICING
Support that grows with you.
Find the right solution for where you are, and where you’re headed. Flexible plans designed to scale with your business.
All plans include English-speaking agents, CRM tool support, and daily performance logs. Pricing is based on dedicated support per agent and scalable depending on client needs.
CUSTOM SOLUTION
Scalable. Flexible. Yours.
Unlimited support hours
Scalable team size
Tailored industry needs
Request Support Plan
PRICING
Support that grows with you.
No two businesses are the same, and neither are their support needs. That’s why our plans are flexible, scalable, and built around your goals.
Whether you're just starting out or managing a growing operation, we’ll help you find the right fit.
CUSTOM SOLUTION
Scalable. Flexible. Yours.
Unlimited support hours
Scalable team size
Tailored industry needs
Request Support Plan
FREQUENTLY ASKED QUESTIONS
Find quick answers about our services, pricing, and processes. Need more details? Contact us anytime!
Do you support patient scheduling and intake calls? • Are your agents trained in healthcare admin workflows? • How do you handle confidentiality and compliance (HIPAA)? • What tasks do you not perform (e.g., coding, billing)?
Yes. Our trained specialists handle patient intake, appointment scheduling, rescheduling, follow-ups, and general inquiry calls. We help ensure patients are reached promptly and booked accurately, reducing missed appointments and call backlogs.
Are your agents trained in healthcare administrative workflows?
Yes. Our agents are trained in healthcare-focused administrative processes, including intake documentation, appointment coordination, referral follow-ups, and front desk support. They are prepared to work within your existing systems and workflows.
How do you handle confidentiality and HIPAA compliance?
We follow strict data protection and confidentiality standards. Our agents are trained in HIPAA-aware workflows, use secure systems, and operate under signed confidentiality agreements to ensure patient information is handled responsibly at all times.
What tasks do you not perform (such as coding or billing)?
We do not provide medical billing, coding, clinical services, or insurance claim processing. Our focus is on non-clinical administrative support — including intake, scheduling, communication, and care coordination — so your internal team can focus on patient care.
FREQUENTLY ASKED QUESTIONS
Find quick answers about our services, pricing, and processes. Need more details? Contact us anytime!
Do you support patient scheduling and intake calls? • Are your agents trained in healthcare admin workflows? • How do you handle confidentiality and compliance (HIPAA)? • What tasks do you not perform (e.g., coding, billing)?
Yes. Our trained specialists handle patient intake, appointment scheduling, rescheduling, follow-ups, and general inquiry calls. We help ensure patients are reached promptly and booked accurately, reducing missed appointments and call backlogs.
Are your agents trained in healthcare administrative workflows?
Yes. Our agents are trained in healthcare-focused administrative processes, including intake documentation, appointment coordination, referral follow-ups, and front desk support. They are prepared to work within your existing systems and workflows.
How do you handle confidentiality and HIPAA compliance?
We follow strict data protection and confidentiality standards. Our agents are trained in HIPAA-aware workflows, use secure systems, and operate under signed confidentiality agreements to ensure patient information is handled responsibly at all times.
What tasks do you not perform (such as coding or billing)?
We do not provide medical billing, coding, clinical services, or insurance claim processing. Our focus is on non-clinical administrative support — including intake, scheduling, communication, and care coordination — so your internal team can focus on patient care.
FREQUENTLY ASKED QUESTIONS
Find quick answers about our services, pricing, and processes.
Need more details? Contact us anytime!
Do you support patient scheduling and intake calls? • Are your agents trained in healthcare admin workflows? • How do you handle confidentiality and compliance (HIPAA)? • What tasks do you not perform (e.g., coding, billing)?
Yes. Our trained specialists handle patient intake, appointment scheduling, rescheduling, follow-ups, and general inquiry calls. We help ensure patients are reached promptly and booked accurately, reducing missed appointments and call backlogs.
Are your agents trained in healthcare administrative workflows?
Yes. Our agents are trained in healthcare-focused administrative processes, including intake documentation, appointment coordination, referral follow-ups, and front desk support. They are prepared to work within your existing systems and workflows.
How do you handle confidentiality and HIPAA compliance?
We follow strict data protection and confidentiality standards. Our agents are trained in HIPAA-aware workflows, use secure systems, and operate under signed confidentiality agreements to ensure patient information is handled responsibly at all times.
What tasks do you not perform (such as coding or billing)?
We do not provide medical billing, coding, clinical services, or insurance claim processing. Our focus is on non-clinical administrative support — including intake, scheduling, communication, and care coordination — so your internal team can focus on patient care.
Start Improving Your Customer Experience Today.
Seize the moment. Click now to propel your journey and unlock the door to success.
Start Improving Your Customer Experience Today.
Seize the moment. Click now to propel your journey and unlock the door to success.
Start Improving Your Customer Experience Today.
Seize the moment. Click now to propel your journey and unlock the door to success.
Connect With Us
+1(917)-566-8968
Connect With Us
+1(917)-566-8968
Connect With Us
+1(917)-566-8968
Powering Connections. Delivering Excellence.
2025 VonBridge Solutions LLC. All Rights Reserved.
Powering Connections. Delivering Excellence.
2025 VonBridge Solutions LLC. All Rights Reserved.
Powering Connections. Delivering Excellence.
2025 VonBridge Solutions LLC. All Rights Reserved.